Helping minors raise funds

It is observed that kids are making a great difference on Gohelpme by raising money for causes they care about. We are providing you with some useful tips to get you started on the right track.

Age Requirements on Gohelpme:

The minimum age of the person who withdraws the funds in their bank account should be 18 years old. However, they can create an account, but will need to add beneficiary to withdraw the funds on their behalf. We suggest you write the story of the fundraiser clearly that the legal guardian or parent is managing the funds.

Fundraising for someone else's child:

If you are raising funds for a child you are not the legal guardian of, Gohelpme needs you to have permission from the minor’s legal guardian or transfer the funds directly into their trust account. You might also be asked to give proof that the minor or their guardian has received the funds that were raised on their behalf. Please acknowledge that these are the necessary measures Gohelpme takes to provide security and protection.

Reporting harassment or bullying on Gohelpme:

We don’t tolerate hateful comments or language when it comes to Gohelpme. We have made it a secure place for everyone to come together and help each other. Click on “Contact Us” to let us know so we can manage things accordingly.

What to do if you do not authorize your minor’s Gohelpme:

Make sure to use this form to report a minor’s account to our Trust & Safety team, and they will be able to assist you.

Accessing your teen’s account:

We surely comprehend your concern for the safety of your team. Moreover, we are unable to provide you with unauthorized access to the account if you are not the account holder. If you have any additional questions, feel free to reach out to us and file a report to our team for further guidance.

Removing an image of your child from Gohelpme:

Keeping your child's privacy a priority, Gohelpme requires parental or guardian permission for any photos used on fundraising campaigns. This ensures you have control over your child's image. If you ever see a child's photo used on a Gohelpme without clear consent, don't hesitate to report it quickly to our Trust & Safety team. Their contact information is readily available for your peace of mind.

Make sure your teen’s Gohelpme account is secure:

Gohelpme prioritizes the security of your information. To ensure both you and your child feel safe, we recommend taking a look at our tips for keeping a Gohelpme account secure. These tips are a great resource to discuss with your child. Additionally, if your teen encounters any issues signing into their account, we have a helpful article with solutions to get them back on track.