How to Make a Donation?

Your contribution to this Gohelpme campaign is powerful! You're directly helping someone in need.

How to Make a Donation?

Ready to lend a hand? Here’s how to donate on Gohelpme:

• Search for the specific fundraiser or browse categories to find one that resonates with you.
• Click "Donate Now": This button will be on the fundraiser's main page.
• Enter the amount you'd like to contribute. You can also add an optional tip if you wish.
• Enter your payment details.
• If you prefer to keep your name private, check the box next to "Don't display my name publicly on the fundraiser."
• Review your donation amount and tip (if applicable), then click "Donate Now" to complete your contribution. You'll receive a confirmation email shortly.

Now you have made a difference! Now, help spread the word and multiply your impact by sharing this fundraiser.

• Sharing this fundraiser with friends and family can help raise even more critical funds. Just choose one of the easy sharing options under "Now help spread the word."
• Share this fundraiser and consider leaving a message of encouragement on the fundraiser page. Remember, any message you share will be publicly visible.

Payment Options:

Depending on your location and the fundraiser's location, you might have several convenient ways to donate.

• Bank account
• Card Payments (Mastercard , Visa card )
• Abhi Pay
• Easy Paisa
• Jazz Cash
• Zindagi
• U Paisa

Tipping Options:

You have the option to support Gohelpme with a tip.

This helps us secure the platform and connect more people with causes they care about. The tip amount is completely voluntary, and you can adjust it to any amount you'd like to.

Donating in a different currency:

What to know about donating in different currencies

Donating to a fundraiser in a different currency? No problem! The fundraiser's currency will be displayed on the campaign page when you enter your donation amount. You'll be charged the equivalent amount in your currency, so you can donate with ease. Just enter the amount you would like to give, and we will handle the conversion.

Fees for donating in different currencies:

We won't charge any conversion fees, although your bank might. If you have any questions about those fees, contact your bank directly.

Trouble making a donation

Carefully enter your information

• Please use your own credit or debit card and email address to donate.
• For security reasons, the name on your card needs to match the name you enter during checkout.
• Want to donate anonymously? No problem! Just check the box labelled "Don't display my name publicly on the fundraiser" during checkout.

Want to donate anonymously?

• Double-check your info: Make sure the billing name, card number, and expiration date you entered match your payment method exactly.
• Clear the clutter: Sometimes your browser can cause issues. Try clearing your cache and cookies, using a private window, or even switching to a different device to donate.
• Payment method blues: If your usual card isn't working, try a different payment method. You can also contact your bank to confirm there are sufficient funds and no blocks on your account preventing the transaction.

These simple steps can often resolve donation errors. If you're still having trouble, Gohelpme's Help Center has more resources available.

Making the donation process easy is our top priority. To protect your account from unauthorized activity, multiple donation attempts within a short window may cause the transaction to fail. If you've double-checked your information, cleared your browsing data, or tried a different payment method but are still encountering issues, don't worry! Simply wait 24 hours and try donating again. Should you continue to face problems, our helpful team is just a click away. Head over to the "Contact Us" button and we'll be happy to assist you in completing your generous donation.

Are you experiencing an unexpected charge on your statement?

The Gohelpme Tip:

Tips are a way to show extra support to Gohelpme, completely separate from your donation to the fundraiser. You can choose any tip amount you'd like, or even skip it altogether. Did you accidentally add a tip or change your mind? No problem! We can easily process a refund for your tip. Just submit a request here (link). Your donation receipt will clearly show the breakdown of your donation to the fundraiser and any tip you may have added.

Currency conversion:

We will charge you in the fundraiser's currency, which is displayed on the campaign page. This means the final amount on your bank statement might differ slightly due to the conversion rate. To avoid any inconvenience, be sure to confirm the fundraiser's currency before entering your donation amount. If you accidentally donated more or less than planned due to the currency difference, don't worry! You can easily request a refund. Credit card companies sometimes show temporary charges on your statement when you try to donate. This is just a security measure to keep your card safe. If you tried donating a few times, you might see a couple of pending charges. Don't worry, these usually disappear within 24-48 hours.

Still, seeing extra charges after 48 hours? Just contact us and we'll be happy to help!