Confirming your connection to your charity

We can confirm your access if you work for or are closely affiliated with the charity, and your role allows you to manage their Gohelpme account. Once verified, you will have full control over the account, including viewing donor and fundraiser data.

Confirming your connection:

For verification, please use your official charity email address to sign up. We will then review your submitted ID card to confirm your affiliation with the charity.

Accepted documents:

To confirm your ability to manage the charity's Gohelpme account, we need to verify your affiliation. Here's what you can do:

• A clear picture of your charity's government registration documents showing your name and official role within the organization.
• A picture of your most recent pay stub with your name and the charity's information visible.
• A picture of the charity's bank statement displaying your name as an authorized signer.

Review and Response:

Once we receive your documents, our team will review them within 1-2 business days. You'll be notified by email if your access is confirmed or if additional information is required.

Could not confirm your connection to charity?

If we can't confirm your affiliation with the charity after reviewing your documents, we may request additional information for clarification. However, if verification remains unsuccessful, your Gohelpme account will become an individual account. While you can still use it to fundraise, you won't have access to donor data or the ability to manage the charity's account.